At SH Invest s.r.o., we value your privacy and are committed to protecting your information. This Privacy Policy explains what data we collect, how we use it, and how it is stored and processed.
1. Information We Collect
- Store Data: Products and variants you manage with our app.
- App Activity: Logs of actions, errors, and timestamps.
- Analytics: Anonymized session recordings via Microsoft Clarity (clicks, mouse movements, page interactions).
- Support: Messages you send via Crisp Chat, which may include your name or email.
- Account Info: Email or contact details if you provide them.
2. How We Use Your Information
- To provide and maintain the app’s functionality.
- To store, manage, and edit products and variants.
- To monitor app usage, troubleshoot errors, and optimize performance.
- To analyze anonymized user behavior for improving the app.
- To respond to support inquiries via Crisp Chat.
3. Data Storage and Transfers
- Hosting: Your data is stored on servers hosted by Render.com.
- Cross-Border Transfers: If you are located outside the hosting country, your data may be transferred internationally. We take reasonable measures to protect your data during transfer and storage.
4. Data Retention
We retain your data, including products, variants, activity logs, and support messages, for as long as necessary to provide the app’s services or as required by law. You may request deletion of your data at any time by contacting us.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we store.
- Correct any inaccuracies.
- Request deletion of your data.
- Restrict or object to certain processing activities.
To exercise these rights, contact us at support@apptechdev.com.
6. Third-Party Services
- We use third-party services to provide the app’s functionality:
- Microsoft Clarity – for session recording and analytics.
- Crisp Chat – for customer support messaging.
- Render.com – for hosting and data storage.
These services comply with applicable privacy laws and handle your data responsibly.
7. Data Security
We implement reasonable security measures, including encryption and access controls, to protect your data from unauthorized access or disclosure.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any significant changes will be communicated by updating the “Effective Date” at the top of this policy.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at: support@apptechdev.com